Hilton Worldwide Suffers Payment Card Security Breach from Malware on Point-of-Sale Systems
November 25, 2015 9:49am
MCLEAN, Va.--November 25, 2015--Hilton Worldwide (NYSE: HLT) has identified and taken action to eradicate unauthorized malware that targeted payment card information in some point-of-sale systems. Hilton immediately launched an investigation and has further strengthened its systems.
Hilton Worldwide worked closely with third-party forensics experts, law enforcement and payment card companies on this investigation, and determined that specific payment card information was targeted by this malware. This information includes cardholder names, payment card numbers, security codes and expiration dates, but no addresses or personal identification numbers (PINs).
As a precautionary measure, customers may wish to review and monitor their payment card statements if they used a payment card at a Hilton Worldwide hotel over a seventeen-week period, from November 18 to December 5, 2014 or April 21 to July 27, 2015.
Customers generally are not responsible for fraudulent activity on their payment cards, and should contact their financial institution directly if they notice any irregularities. They can also visit hiltonworldwide.com/guestupdate for more details, including how to receive one year of complimentary credit monitoring.
Hilton Worldwide is strongly committed to protecting customers’ payment card information, and we sincerely regret any inconvenience this may have caused customers.
Tags: hilton worldwide,
credit card data breach
Hilton Worldwide (NYSE: HLT) is a leading global hospitality company, spanning the lodging sector from luxury and full-service hotels and resorts to extended-stay suites and focused-service hotels. For 96 years, Hilton Worldwide has been dedicated to continuing its tradition of providing exceptional guest experiences. The company's portfolio of twelve world-class global brands is comprised of more than 4,500 managed, franchised, owned and leased hotels and timeshare properties, with more than 745,000 rooms in 97 countries and territories, including Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Curio – A Collection by Hilton, DoubleTree by Hilton, Embassy Suites by Hilton, Hilton Garden Inn, Hampton by Hilton, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages an award-winning customer loyalty program, Hilton HHonors®. Visit news.hiltonworldwide.com for more information.
Contact: Chris Brooks
Security Issue at Sabre Affects Rosewood Hotel Group Guests' Payment Card Information
Hilton Appoints Kellyn Smith Kenny as Chief Marketing Officer
Hilton Appoints Craig Dezern as New Vice President of Brand Communications
Hilton Worldwide Completes its First Quarter as a Fee Driven Company Reporting Q1 2017 Net Income of $75 Million; System-Wide Comparable RevPAR Grew 3.0 Percent
Hilton Worldwide Reports a Q4 2016 Loss of $382 Million; Net Income for Full Year was $364 Million
IHG® Notifies Guests of Payment Card Incident at 12 Properties in the Americas
Hilton Signs Nine Hotels in Mexico Representing Five Brands Including Company's First Dual-Branded Property
Hilton Joins TripAdvisor Instant Booking Marketplace
Hilton Reports Q3 2016 Net Income of $192 million Compared to $283 million in the Year-Ago Quarter; Spin-Off Transactions on Track for End of Year
Hilton Enhances Parental Leave Policy to Include Adoption Assistance
Nashville's Hutton Hotel Notifies Customers of Payment Card Security Incident Spanning the Period September of 2012 to June of 2016
Kimpton Hotels & Restaurants Completes Investigation of Previously Announced Payment Card Security Incident
Kimpton Hotels Launches Investigation into Possible Credit Card Breach
Hilton Worldwide Reports First Quarter 2016 Net Income of $309 million, up $159 million from the Same Period in 2015
Hilton Worldwide Reports Fourth Quarter and Full Year 2015 Results with Net Income of $814 million Compared to $158 million in the Year Ago Quarter
Hilton Worldwide Unveils New Midscale Brand, Tru by Hilton
Nathalie Corredor Named Hilton Worldwide Senior Vice President, Corporate Strategy
Hyatt’s Malware Breach Infected at Least 250 Hotels in 2015
Hilton’s Industry-Leading Parental Leave Policies Now in Effect
Noble House Identifies and Stops Payment Card Security Incident
Please login or register to post a comment.